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Shipping & returns
Shipping to the U.S.A. orders placed by 3:00pm EST generally ship next day Monday-Friday.
International orders and inquiries can be placed via telephone to 1-718-287-0249 or email
Orders for shipment outside of the United States are subject to shipping fees, applicable customs, duties and taxes, all of which are the responsibility of the customer. All international orders must be prepaid in full with U.S. funds by wire transfer.To determine the shipping cost for your order please include:
Name/Company Name
Street Address/Apartment/Suite/Unit
Postal Code (if applicable)
City
Country
Orders will need to be manually proccessed.
All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays every effort will be made to contact you by phone email or mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder substitute to another item or cancel your order.
returns
Please notify us of any problems you may have. Some problems may be in settings & can be taken care of without shipping product back. If an item is defective we will exchange (once an item is returned).
PLEASE CONTACT US BEFORE SHIPPING PACKAGE BACK.
